About the Author

Dr Lowson is the Director of the Strategic Operations Management Centre at UEA and a current Leverhulme Trust Research Fellow. His research interests include operations strategies and management approaches that offer flexibility and responsiveness for retailers and manufacturers in fast moving consumer good sectors, and the role of the SME is these supply systems. Dr Lowson has published widely on operations strategy and general management issues and he works as a consultant in various sectors. His business experience includes work for a number of international retailers and manufacturers.